Reference

Privacy Policy for your account

Sic Bo, Prosperity Lion, Boxing Betting, Rocket Crash, Bingo and Fishing God all sit behind one account record, so this Privacy Policy explains what we collect when you…

Account dataDANA recordsOVO checksGoPay logsQRIS receipts
peesidentoto Privacy Policy for your account
PRIVACY CONTACTS

Ask us about your data

A privacy question should not feel like a complaint queue. We route account-data requests to the same team that can view sign-in records, wallet references and message history, so you get a…

Live chat privacy desk Use live chat from 10:00 to 22:00 WIB for quick privacy questions, cookie choices or account-detail corrections. We may ask for your username and recent login device before discussing any personal data.
Email data request Send data access, correction or deletion requests by email with your registered mobile number and account name. We reply with the next account step and any identity check needed before records are shared.
Account message centre Open Account > Help > Privacy from your signed-in device to raise a request tied to your session. This path helps us match the request to your account without asking for extra payment screenshots.
DATA HANDLING

What we record and why

Useful privacy controls start with knowing the record behind each action. We keep account, device, payment-reference, cookie and support-message data only for defined account purposes, security checks and record duties.

Account details

During account opening, we collect the name, mobile number, username and password you submit. We use them to identify your account, secure sign-in, route support replies and prevent duplicate account handling.

Payment references

DANA, OVO, GoPay and QRIS activity creates reference numbers, timestamps and status markers in our wallet records. We use those details to match deposits, check withdrawal requests and resolve mismatched payment reports.

Device signals

When you sign in from mobile browser, tablet or computer, we record IP address, browser type, device model and session time. These records help flag unusual access and confirm your own device history.

Cookie choices

Cookies remember language, session status and basic site preferences. You can clear them through Chrome Settings > Privacy and security > Clear browsing data, but you may need to sign in again after clearing them.

Retention checks

We keep data while your account is active and for a needed period after closure when payment matching, dispute handling or legal record duties still apply. Older records are restricted or removed when no longer required.

Correction requests

If your mobile number, name spelling or payment reference is wrong, contact us before sending another wallet request. We will verify the account step, update the record when valid, and confirm the result.

Common Privacy Policy questions

Privacy terms are easier to use when they connect to the account steps you actually take. These answers explain what we collect, why payment data appears in our records, how device sessions are handled, and how you can contact us about access, correction or deletion. Each answer relates to this Privacy Policy, not general lobby use.

We collect the details you enter, such as username, password, mobile number and account name. We also record sign-in time, device signals and session status so we can secure access and answer account privacy requests.

Wallet activity creates references that link a payment request to your account. We keep payment rail name, timestamp, amount status and reference number so we can match records, check disputes and answer wallet-data questions.

Yes. Contact live chat from 10:00 to 22:00 WIB or send an email request with your registered mobile number. We verify account ownership before sharing data because the file can include payment references and sign-in history.

Open Account > Help > Privacy or contact live chat with your username and current registered number. We may ask for one recent DANA, OVO, GoPay or QRIS reference before changing personal account details.

Yes. Cookies keep your session, language choice and basic preference data. You can clear them through your browser settings, but clearing cookies may sign you out and remove saved page preferences on that device.

We keep records only as long as needed for account closure, payment matching, dispute response and legal record duties. When those reasons no longer apply, we restrict, anonymise or remove data according to our retention checks.

Only staff assigned to account support, wallet checks or privacy handling can access the related record. We limit access by work role and keep request history so later corrections can be checked against prior contact.